WordForests
Terms of Service
The terms that govern account access, learning content, user conduct, moderation, subscriptions, refunds, and support.
Expanded for launch review - Effective June 4, 2026
Service overview
The service provides web and mobile language-learning tools, including spaced repetition review, course discovery, shared dictionary workflows, public profiles, account settings, report and block controls, subscriptions, billing support, account deletion, and plan-based feature access. The service is intended for a general audience aged 13 and older and is not a Kids Category/Families service.
Accounts
Users must be at least 13 years old and must provide accurate account information. Users are responsible for keeping credentials secure, maintaining control of devices and sessions, and for activity performed through their accounts. The current Terms of Service and Privacy Policy must be accepted before account, course, dictionary, profile, billing, and community actions. Users should contact support promptly if they believe an account has been compromised.
User content and license
Users keep ownership of course material, dictionary proposals, examples, profile details, reports, feedback, and other user-generated content they submit, subject to any rights held by others. By submitting content, users give the service a worldwide, non-exclusive, royalty-free license to host, store, copy, display, publish, distribute, process, translate, moderate, remove, preserve, and use that content as needed to provide the service, operate course and dictionary workflows, enforce these Terms, respond to reports, protect users, comply with law, and improve the product. Users are responsible for having the rights and permissions needed for the content they submit.
Prohibited conduct and content
Users may not upload, create, share, or use the service for unlawful, harmful, abusive, exploitative, deceptive, infringing, invasive, or unsafe conduct. Prohibited content and behavior includes harassment, bullying, hate or discriminatory content, sexual or exploitative content involving minors, credible threats, private personal data, spam, scams, impersonation, malware, scraping private data, attempts to bypass security or access controls, attempts to manipulate billing or entitlements, and course, profile, or dictionary activity that misleads or harms learners.
Reports, blocks, and moderation
Users can report courses, dictionary entries, profiles, accounts, and other content where controls are available, and can block other users. Reports are reviewed according to Trust and Safety priority, available evidence, and launch support capacity. The service may remove content, restrict visibility, apply takedowns, limit features, suspend accounts, preserve records, contact users, or decline action after review. Blocking reduces the blocked user's visibility and interaction where supported, but it may not remove all prior content or prevent every indirect interaction.
Suspension, bans, and refusal of service
The service may suspend, terminate, ban, restrict, remove content from, refuse service to, or stop doing business with any user or account when reasonably necessary to address abuse, prohibited content, fraud, chargebacks, payment disputes, security risk, legal risk, platform or store risk, repeated violations, operational burden, service discontinuation, or conduct that harms learners, staff, providers, or the product. Some records may be preserved after restriction or termination when needed for billing, security, abuse prevention, legal compliance, or Trust and Safety enforcement.
Subscriptions and billing
Paid plans renew automatically unless cancelled before the renewal date through the provider that manages the purchase. Web subscriptions are processed through Stripe and can be managed through the billing portal when available. Native iOS and Android subscriptions are processed through the Apple App Store or Google Play through RevenueCat and must be managed in the app-store account where the purchase was made. Prices, taxes, trial eligibility, renewal timing, cancellation timing, invoices, upgrades, downgrades, failed-payment handling, and grace periods may depend on the provider, store, region, and plan selected. Access can change when a plan is cancelled, expires, fails payment, is refunded, is charged back, or is changed by the billing provider.
Refunds
Refund handling is provider-first. Web subscription refund requests can be sent to support and are reviewed at the service operator's discretion except where law requires otherwise. Apple App Store purchases and Google Play purchases are generally refunded through the relevant store account and store refund process. Cancelling a subscription stops future renewals but does not automatically refund past charges. Chargebacks, payment disputes, fraud signals, or store reversals may lead to account review or loss of paid access.
IP and copyright complaints
Users may not submit content that infringes copyrights, trademarks, privacy rights, publicity rights, or other rights. Rights holders can contact support with the content location, ownership information, contact details, and a good-faith explanation of the concern. The service may remove or restrict allegedly infringing content, preserve related records, and terminate repeat infringers where appropriate.
Disclaimers
The service is provided on an as-is and as-available basis. It may contain mistakes, downtime, delays, data loss, third-party service interruptions, or user-generated content that has not been reviewed. Learning content, examples, dictionary entries, and spaced-repetition recommendations are for educational support and should not be treated as professional, legal, medical, financial, immigration, or safety advice.
Limitation of liability
To the fullest extent allowed by law, the service operator and its providers are not liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages, or for loss of data, goodwill, business, or access caused by use of the service, user content, third-party providers, billing providers, store actions, or security events. Nothing in these Terms limits liability that cannot legally be limited.
Changes
The service and these Terms may change as the product, law, stores, billing providers, safety practices, or business needs evolve. Material changes should be communicated through the product, public policy pages, email, or support channel before they take effect for existing users where practical. Continued use after updated Terms take effect means the user accepts the updated Terms.
Contact
Questions about these Terms, billing support, copyright complaints, privacy requests, account deletion, reports, or safety concerns can be sent through the public contact channel. The service may require identity verification or account details before taking action on account-specific requests.
support@wordforests.com